Daily App Reviews, Price drops & Walkthroughs for iOS

Kaiser Permanente

Kaiser Permanente icon
Genres: [Health & Fitness | Medical]
Developer: Kaiser Permanente
Release Date: May 07, 2012
Version: 4.2.2
Size: 19.5 MB
QR Code

This iOS application is compatible with iPhone 3GS/4, iPad 1/2, iPod Touch 3rd/4th.
The review includes the developer's description, customer ratings, user reviews and screenshots for iPhone, iPad, and iPod touch.

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The KP app gives Kaiser Permanente health plan members the tools to access their medical records, make appointments, refill prescriptions, view most lab test results, send nonurgent messages to their doctors, and more.

In addition, members and nonmembers alike can find any Kaiser Permanente medical facility easily using the power of the iPhone’s global mapping features.

If you belong to a Kaiser Permanente health plan and already have your user ID and password, use this app to sign on to secure features for members, including:

• My medical record: See your health history at your fingertips, including your allergies and immunizations, details about prescriptions and any ongoing health conditions, and most lab test results.

• Pharmacy center: Refill prescriptions for yourself or another member and check the status of a prescription order. See a list of all your medications.

• Appointment center: Schedule, view, and cancel appointments with your doctor’s office. See information about past visits.

• My message center: Email your doctor or another department with nonurgent questions, privately and securely.

• The location finder can pinpoint Kaiser Permanente medical facilities near you or in the city or ZIP code you choose. Narrow your search to include only those facilities offering the services you need, and get directions and phone numbers on the spot.

If you’re not a Kaiser Permanente member, and you live in one of our service areas, visit kp.org and discover the many advantages available to you: flexible and affordable health plans, electronic medical records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.
Get now this application with your unique ID and secured password.

Application Screenshots


How to download the App

Download Kaiser Permanente app for free for iPhone, iPod Touch, iPad and iPad mini.
Download Kaiser Permanente on PC or Mac:
1. Go to the Kaiser Permanente application page in your iTunes.
2. Click the button to download the App.
3. Sync your iPhone, iPod Touch, iPad or iPad mini with iTunes to install the Kaiser Permanente app.
Download the App With iOS App Store:
1. Open the App Store on your iDevice.
2. Search for Kaiser Permanente.
3. Click the button to download and install it on your device.
4. Enjoy.


You can securely create an apple profile with your information, but you have to be registered to iTunes in order to get the Kaiser Permanente app to your device.
If you don’t have an active account, please register to iTunes store with a credit card number. In case you are not interested to open an account with your credit card, you can select the option ‘None’ during the secured registration.
*This Kaiser Permanente application may be available in some countries.

User Ratings

Feb 18
(2★) Where is the insurance card?
This app is fine as far as getting messages from Kaiser but what I wanted was to keep my insurance card on my phone and I don't
see a way to do this. It looked like there was a button at the bottom bu
(3★) Some functions not working
Could not schedule appointment online, cant pay bill and other functions. Need to be fixed
(2★) Not really working
Everything I click on says there is a system error. I'm using my iPhone 6plus. I was really excited to see there was this app but
the only good it does is that I can click on the phone icon to call. I
Feb 15
(5★) Easy to use
Love how quickly I can order meds. And I love love love mail order!
Feb 13
(2★) Appointments Don't Work
I can't manage appointments, it shows an error message & no appointments when I have an appointment scheduled. Have to use the
Feb 09
(3★) Can't figure out how to act for a family member wi
I love the app, however, since the new upgrade, I can't "act for a family member"any longer with is a HUGE inconvenience, and
really makes the usefulness of the app decrease. I loved being able to ma
Feb 08
(2★) Can't send MESSAGES!
This app is 70% very useful and the 30% gives me a hard time. I use the app to communicate with my and my sons doctors but most of
the time once I have written the message and press send it'll tell me
Jan 28
(2★) Crash
This app crashes continually while I am writing to doctor on my iPad.The app doesn't work at all on my iPhone 6 plus.Please fix
these problems!
(5★) Must have!
Seamless easy to navigate app. Can fill meds on the go and make appointments too. I love that I can read and send messages to my
doctors too and find lab results. Kp continues to be the best healthcar
Jan 23
(5★) The KP AP works
I have an iPhone 5S with a 5 bar connection and the AP works fine for me.
Jan 22
(2★) Frustrating and Useless
The app jumped directly from being helpful to being worthless. Now it isOnly another piece ofJunk bogging down my phone.
Jan 19
(5★) Great addition to Kaiser's KP.org platform
Everyone - save your office visit copays - message your doctor using this app. I saw those commercials. They're going to have
telemedicine soon through this, so get used to the app functions! View you
(3★) Sign out
In response to another review - it is located in Settings. Just browsed so it seems to be useful.
(2★) Awful
No Touch ID, iPhone 6 support, and passbook support
Jan 10
(3★) No way to pay premium!
Please add a function to pay premium for those of us who get a monthly bill!
Jan 09
(3★) No way to log out
Am I missing something or is there no way to log out in this app?
(3★) Useful, but not there yet
Has all the right functions (appointments, records, email your doctor) but the app is painfully slow and cumbersome (for example,
the sign out button is buried beneath several menus). Hope it continue
Jan 06
(2★) Tired and disappointed
This app is a waste of time. Full of bugs, not intuitive and slow. Messages to the doc, fail to send. Go direct to kp. org faster
and better by far
Dec 28, 2014
(3★) Emailing doctor needs updating
App works great for scheduling appointments, however, the emailing section is in need of an update. It would be really helpful if
you could send pictures within this function.
Dec 23, 2014
(3★) Good, could be a LOT better!
No interface with Apple Health whatsoever on the iPhone. None. Period.It would be nice to have all your lab work and test results
pile into Health so you can see all detailed on your phone.Also, there
Dec 09, 2014
(4★) Does what it said
But then again so does their mobile site and it loads faster. I will check back on this app when it offers integration with Apple
Dec 06, 2014
(2★) Full functionality of the app.not there yet!
I can only view and sent messages, my test result, health concerns, and reminders. However, I cannot view past or schedule an
appointments on the app. I have the iPhone 6 plus so I am not sure if that
Nov 19, 2014
(5★) Fantastic!
Sooooo much better than the previous version. This is much more welcoming and ease of use is outstanding. Good Job!
(3★) It’s okay. But, not great.
Kaiser has finally attempted to follow the Human Interface Guidelines that Apple publishes to developers. But, they still
haven’t bothered to compile the program with iPhone 6 support. So, the font
Nov 18, 2014
(2★) Message sending failed
I have not being able to send messages since last night.
Nov 13, 2014
(2★) Upgrade
This app can use a few reply function features when looking to reply to your doctor.
Oct 16, 2014
(4★) Improvements needed
Love this app , the only thing that makes it less than perfect is its inability to have notifications when we get email reply from
dr or appointment reminders! Pls include these basic app abilities
Oct 13, 2014
(3★) Passbook
This app do all I will love it if they have passbook to add member card
Oct 11, 2014
(2★) Passbook MIA
I"m still waiting for the KP to be able to add our member card to passbook. U would think since KP does EVERYTHING in there system
we would have passbook by now.
Oct 02, 2014
(3★) Live Doctor
Kaiser, time to consider live medical support.
Sep 16, 2014
(5★) Works great
this app is very useful. You can make appointments, see test results, look at your is card. I like it
Sep 02, 2014
(3★) Map feature is very slow!
When I tried to look up kaiser location, it was very very slow. Got stuck many times and no success so far. Other than the
location function, other features are nice.
Aug 25, 2014
(5★) Easy to use and convenient
I love having on the go access to kp.org including the convenience of ordering prescriptions and emailing my Dr. Super easy to use
and I have had no problems using it.
Aug 07, 2014
(3★) Not so bad
The app is helpful and makes scheduling appointments and filling prescriptions easy but there should be an alert option for when
your prescription needs to be refilled, being away in school I have to
Jul 27, 2014
(3★) Too slow to navigate
The concept of this app is nice, but it is very slow to navigate between selections. Also, it froze up on me twice so I had to
turn my phone off and restart. Very frustrating.
Jul 26, 2014
(4★) Useful
Nice alternative to the website. Clean UI, though I could do without the goofy folding screen transitions.
Jul 24, 2014
(5★) Good App
Very helpful if you have kaiser.
Jul 19, 2014
(3★) up coming appts and message reply issue
The app shows that I have no upcoming appointments, even though there are a few appointments set. However, you can see the actual
appointments when you click on the appointments button. I received a m
Jul 09, 2014
(4★) Good with minor glitches
This app has gotten progressively better, and has gone from an app that just takes up space on my phone to one that I can actually
use in lieu of going online to kp.org. The most recent update seems
Jul 01, 2014
(5★) Love
So user friendly / everything made simple and clear. Thank you!
Jun 24, 2014
(3★) Issue with replies
Overall the app has been great. However, after this recent update, I cannot reply to any of my messages. The reply arrow is not
illuminated. I also tried the KP.org site and I noticed the same issue.
Jun 17, 2014
(3★) 3.3.1
Why is digital Medical record number card only available for Southern Ca?
Jun 12, 2014
(2★) This Update Removed Pharmacy
I love this app and use it often. Unfortunately this update broke the RX tab. Something is wrong with the landing URL.
Jun 09, 2014
(3★) Reminder Notification
It would be great if they put the notifications that reminds you to refill your prescription back on.
Jun 08, 2014
(5★) Great update
The new update allows me to book reservations, carry my card digitally, and contact my Dr.Great update, thanks!
Jun 06, 2014
(3★) Meh.
I wish the new updates applied to Northern California users and not just So Cal or San Jose users. Then i would probably give this
app five stars.
(4★) Membership Card for Passbook?
Love the membership card idea, even if it’s not in NorCal yet (hopefully soon!). Would love if you let us add it to Passbook…
and hopefully Healthkit in iOS8.
May 14, 2014
(4★) Love IT but
Love this app. So convenient. Able to email my dr. Access previous appointments of mine and upcoming. Only con I have is not able
to attach image file to send to dr :(
May 09, 2014
(5★) Amazing. Another reason to love Kiaser
Same functionality as their website without all the annoying warnings and crap. Very good
May 06, 2014
(2★) Not working.
Send button on messages is not working please fix.
Apr 23, 2014
(3★) Fix layout please
Good app. Fix the layout so the top of iOS (signal strength, time, battery life) does not interfere with app functions. Adding
photo uploads for messaging my doctor would be great as well. Thanks!
Apr 21, 2014
(4★) Great app but needs tuning
It would help if you would put the location of the office building, floor & office. This is of course for the large facilities
like Riverside.
(2★) Not impressive.
Every time I log in it treats it like the first time. The app has my id saved and yet I have to set my preferences every time. It
takes it time to find my appointments and medical records. The locatio
Apr 18, 2014
(3★) Good for a glance
I have an iPad and this app is meant for iPhone. Double sizing does not take advantage of the iPads capabilities. It only works
landscape. It is good for reordering prescriptions but when I had to rep
Mar 30, 2014
(5★) Pretty decent.!
Gives all the test results with the limits.
Mar 21, 2014
(5★) Best App Ever
If you want purpose and functionality. They got it right! Everything at my fingertips. I love it!
Feb 02, 2014
(5★) Great app
Gives me my test results on the go, lots of information here.
Jan 25, 2014
(3★) Email kinks
For the most part, its ok app. Quick access to test results & email from doctors. However, has lots of email problems: email
replies failing (all the time) & not having access to draft email if it doe
Jan 11, 2014
(4★) Good Start, has Timeout issue
The iPhone App is nice, but it times-out on me when composing well thought out email (the session timed out), causing message
sending failure, and complete loss of message (arg!). Please fix.
Jan 08, 2014
(5★) Great way to manage your health on the go!
Easy to use and a simple way to access your Heath record. Love it!
Jan 07, 2014
(5★) Amazing!
The new application is insane! Time it takes to book an appointment went from 15 mins on the phone to 30 secs on the app. I am the
happiest person today! :)Thanks kaiser!
Jan 01, 2014
(5★) Very easy to use
I never had the pre-update version, but the new version is great. Super easy to check test results (your doctor will email you to
interpret them and what they mean for you) easy to make appointments,
Dec 24, 2013
(2★) Cant refill meds
Cant even checkout to refill your meds!? Page not even made. Just took my CC info and went blank. Fix this!
Dec 18, 2013
(5★) Great app, much improved after the redesign
This is a relatively full featured, attractively designed app. I wish that I could write a custom reason when scheduling an
appointment, but otherwise I have nothing but good things to say.
Dec 10, 2013
(5★) Does the job
Nice interface and interaction. Shows me what I need and keeps it simple.
Dec 03, 2013
(2★) Will not work
Used to work and it was awesome. But now it just crashes every time I open it.
Nov 13, 2013
(3★) Bug report
Newest release still shows "no new" messages/test results on opening menu screen when there are new of either type. Not a
functional problem, and overall the app is a 4 or 5 but misleading and could c
Nov 12, 2013
(5★) Impressed
Much better. Just wish it stayed signed in with an option. Since I only carry my phone with me
Total 68 reviews with 69.2% ratings for this app.
Featured - price drop

Version History

App Store Rank History

The below graph shows Kaiser Permanente's highest daily rank history in its category on iTunes.


Best chart rankings:
#174 in Top apps (iPhone) on Jan 08, 2014

Today's chart rankings:
#199 in US store (iPhone)

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